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Position Description

Schedule: Flexible hours - 24 hours per week (weekend rotations).

Store Hours - Monday - Sunday from 10:00 a.m. to 5:00pm

Summary:

The Factory Store Associate is responsible for providing excellent customer service by assisting store customers with selecting and purchasing merchandise. Keeps shelves appropriately stocked and ensures that the retail area is properly displayed and organized.


Main Duties & Responsibilities:

Maintain the visual appeal of the store
Organize product shelves.
Replenish store inventory as needed.
Answer phone inquiries as it relates to hours, directions and available products.
Use point of sale software and handle various forms of payment transactions.
Handle customer inquiries as it relates to product offerings and pricing.
Adhere to policies and procedures as they relate to retail store employees.
Other duties as assigned.

Qualification Requirements:

Minimum of a high school diploma or GED required.
Solid math skills.
Retail experience required.
Excellent customer service skills.
Excellent interpersonal skills, with the ability to interact with all levels of employees.


Physical/Environmental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the main duties and responsibilities of this job. Other duties with different demands may also be assigned by the employee's supervisor. John Matouk & Co., Inc. complies with the Americans with Disabilities Act and analogous state statutes. Therefore, to the extent required by law, John Matouk & Co., Inc. will make reasonable accommodations to allow qualified individuals with disabilities to perform the essential functions, duties and responsibilities of their positions. Employees and applicants should discuss requests for reasonable accommodations with Human Resources at any time.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, office equipment, or controls and talk or hear. The employee frequently is required to walk, stand, reach with hands and arms, and climb. The employee is occasionally required to stoop, kneel, crouch or crawl and smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the abilities to adjust focus.
The noise level in the work environment is usually moderate.